What is it about The URP - Public Relations Office manages the service of direct information to users about the University and the services it provides. Users can contact the URP through front-office, telephone and e-mail. coordinates the telephone information service Freefone number 800 904084 free of charge from both landlines and mobile phones, Monday to Friday from 9 am to 1 pm and from 2 pm to 4 pm. The service is also available online via a contact form. manages the relations with users to improve user participation and to implement the principles of total accessibility and of transparency laid down in the recent rules on public communication, implementing the requirements of Law 241/90 on access to documents and administrative procedures. guarantees the application of Presidential Decree 445/2000 and of the Directive of the Minister for Public Administration of 22 December 2011 on the "decertification" in relations between the Public Administration and private individuals.