QA system

The University of Parma adopts herewith a Quality Assurance system inspired by best practices at a national and international level in line with the current regulatory provisions and the recommendations of the academic quality assessment agency.

The University's QA system is based on the principle of continuous improvement, following the Deming cycle (Plan-Do-Check-Act), in order to ensure a structured and dynamic process of planning, implementing, monitoring and reviewing quality policies: this approach allows the University to proactively adapt to regulatory changes and the needs of the academic community and the socioeconomic context.

The actors of the QA system are listed in the document "Architecture of the University Quality Assurance System", identifying, for each, the guidelines and objectives for the implementation of quality policy and continuous improvement.

ARCHITECTURE OF THE UNIVERSITY QA SYSTEM

University Policies for Quality

Quality Assurance Policies implemented in the University of Parma.

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Quality Assurance Processes

Quality Assurance processes are based on criteria and methodologies to monitor, evaluate and improve the overall quality of the university, ensuring transparency and compliance...

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Linee guida del sistema AQ

Di seguito sono riportate le linee guida del sistema Assicurazione della Qualità adottate dall'Università degli Studi di Parma.

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Actors in the University Quality Assurance System

The University Quality Assurance system defined by ANVUR (National Agency for Evaluation of the University System) assigns specific roles and responsibilities for managing the...

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Annual Quality Assurance Objectives

Annual University Quality Assurance Objectives

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Student Opinion and Customer Satisfaction

Architecture of the user satisfaction survey management system

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Monitoring and Review

The functioning of the Quality Assurance system is periodically reviewed internally by the University, as defined in the document University QA System Architecture.

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Training

Training in Quality Assurance (QA) is an activity carried out by the University Quality Assurance Committee to promote a culture of quality within the university by supporting courses of study, PhD programs, and other structures involved in QA processes.

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